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Privacy Policy

  • Improving Client Success Rates in Organized Procurement Initiatives

  • Welcome to Shaivya Bid Care, LLP, operated by Shaivya Infosolutions LLP ("we", "us", "our"). This Privacy Policy governs your use of our website and services. By using our website and availing our products and services, you agree to the terms outlined in this Privacy Policy.

Applicable Laws: This Policy is governed by

  • The Information Technology Act, 2000

  • General Data Protection Regulation (GDPR)

Types of Information We Collect

We collect two types of information: personal and anonymous. We may use these to create aggregate information. Specifically, we collect

  • Registration information: e.g., name, country, email

  • Transaction information: e.g., address, phone number

  • Company details: e.g., name, GST number, billing address

  • Public forum information

  • Communication details: e.g., chat messages

  • Third-party platform information

  • Location and device information

  • Usage and technical data

How We Collect Your Information

  • Directly from you during registration or transactions

  • Through technologies like cookies and web beacons

  • From trusted sources to validate or supplement information

  • Use of Your Information by Shaivya Bid Care, LLP

We may use your information to

  • Provide requested products and services

  • Communicate account information and updates

  • Send offers and promotions

  • Personalize content

  • Provide targeted advertising

  • Improve our services and operations

  • Ensure security and prevent fraud

  • Sharing Your Information

We may share your information with

  • Governmental and statutory bodies

  • Legal obligations and enforcement purposes

You have the right to

  • Update or delete your account

  • Manage subscriptions and preferences

  • Opt-out of certain communications

  • Control targeted advertising

  • Access and correct your information

  • Data Security, Integration, and Retention

We use secure servers to protect your information. Information may be stored inside or outside India, following necessary security measures. While we strive to protect your data, internet transmission risks exist.

Consent and Exclusion

This Policy applies only to information collected through our website and applications. Unsolicited information is non-confidential. We obtain digital consent before collecting sensitive information.

Right to Rectification and Erasure

To update or delete your information, contact us at info@shaivyainfosolutions.com or the address provided below. We will respond within 30 days.

Data Protection Officer

For grievance redressal related to your information, contact our Data Protection Officer
Email: info@shaivyainfosolutions.com
Changes to Privacy Policy
We may update this Policy, with changes posted on our website. Material changes will be notified via email or notice on the website.

Severability and No Waiver

If any part of this Policy is invalid, it does not affect the remaining valid parts. Our rights and remedies are cumulative and may be waived only in writing.

No Return & No Refund Policy for Services (India) – Report

Introduction

Shaivya Info Solutions is committed to delivering high-quality services. This report outlines our No Return & No Refund Policy to ensure transparency and compliance with Indian regulations.

Policy Overview

1. No Returns or Refunds – Once a service has been initiated or completed, refunds or cancellations are not permitted. 

2. Payment Terms – All payments are final and non-refundable, except in cases where a service is not delivered as agreed. 

3. Exceptions – Refunds may be considered only in cases of non-performance or failure to provide the agreed-upon service, subject to review. 

4. Legal Compliance – This policy aligns with the Indian Contract Act, 1872 and the Consumer Protection Act, 2019 to ensure fairness and transparency. 

5. Dispute Resolution – Clients can contact our support team for concerns related to service delivery. 

Legal Considerations

• The Consumer Protection Act, 2019 ensures businesses cannot enforce unfair terms, especially if the service is defective or not delivered. 

• A No Refund Clause must be clearly communicated and agreed upon by both parties to be legally enforceable. 

• If a dispute arises, consumers can file complaints with the Consumer Forum or seek legal remedies. 

Non-Disclosure

We maintain confidentiality of user information, except in specified circumstances outlined in this Policy.

This Privacy Policy applies to Shaivya Bid Care, LLP, operated by Shaivya Infosolutions LLP, Pune, Maharashtra.